Customer Support Leaders podcast artwork

Customer Support Leaders

by Charlotte Ward
Business
85 /100
PodSignal℠
Quality-scored across 6 dimensions
Topic Relevance
85
Audio Quality
100
Consistency
100
Vitality
80
Content Structure
72
Clipability
70

PodSignal measures quality independent of audience size — analyzing the content itself, not popularity.

About

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

Latest Scored Episode

311: Stop Escalating And Start Routing; with Alex Batchelor
July 15, 2026 · 40m
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HiddenPod surfaces quality independent podcasts, scored across 6 dimensions.